Got a question? Here are the ones we get asked most. Can't find your answer? Give us a call on 020 7164 6126 or drop us a message through our contact form.

What services do you offer as a dog groomer?

We provide a range of grooming services tailored to your dog's needs, including baths, haircuts, nail trimming, ear cleaning and more. We ensure your furry friend looks and feels their best after each session.

Do you offer any specialised grooming services?

Yes, we offer specialised services such as de-shedding treatments, flea and tick baths and breed-specific grooming styles. Our experienced groomers are trained to handle various coat types and temperaments.

Can I book appointments online?

Absolutely! We have an easy-to-use online booking system where you can schedule grooming appointments at your convenience. Simply head to our dog grooming page to book your slot.

Where are your stores?

We have six stores across London, in Richmond, Barnes, Chiswick, Putney, Fulham and Teddington. Find addresses and directions for every branch on our Visit Us page.

Do you offer dog training services as well?

Yes, alongside grooming, we offer professional dog training services to help with obedience, behaviour modification and socialisation. Our certified trainers employ positive reinforcement techniques tailored to your dog's unique personality and needs.

What makes your coffee shop special?

Our coffee shop offers a cosy and inviting atmosphere where dog owners can relax with their furry companions. We serve freshly brewed artisanal coffee along with a selection of delicious pastries and snacks.

Are dogs allowed inside the coffee shop?

Absolutely! We welcome well-behaved dogs inside our coffee shop. We have designated seating areas where you and your canine companion can enjoy your coffee and treats together.

Do you have any special events or activities for dogs and their owners?

Yes, we regularly host dog-friendly events such as "Yappy Hours", where dogs and their owners can socialise while enjoying special treats and activities. Keep an eye on our newsletter and events page for upcoming events.

What products do you offer in your online boutique?

Our online boutique offers a curated selection of premium dog accessories, including stylish collars and leads, cosy beds, nutritious treats and interactive toys. We strive to provide high-quality products that enhance the lives of both dogs and their owners.

Can I purchase products online?

Absolutely! You can browse and purchase our products conveniently through our online store. We offer nationwide shipping, so whether you're in London or beyond, you can enjoy our carefully curated selection of dog accessories.

Do you offer any discounts or loyalty programmes?

Yes, we offer discounts and loyalty programmes for our regular customers. Sign up for our newsletter or follow us on social media to stay updated on the latest promotions and exclusive offers.